Toledo School for the Arts | Counseling Office
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About the Counseling Office

Toledo School for the Arts offers a professionally trained counseling staff to assist students with their personal, social, academic, and career development. The counselors are also available to work with students, parents, and teachers on shared goals. The counseling staff has access to resources and information which can assist students in many ways, so please stop in!

Summer Counseling Office FAQs




When is Schedule Pick-Up?

[Please visit for details of when Schedule Pick-Up is happening. You’ll need to sign up for a time, as we work to accomplish all our Schedule Pick-Up goals within the limitations of safety and social distancing. All students in a household may come to Schedule Pick-Up together.

 I saw my schedule in PowerSchool, and something is wrong. What should I do?

Nothing in PowerSchool is permanent. There is a high probability your schedule will already be adjusted by the time you come to pick it up—right now, they are in draft stage. If you see something you weren’t expecting in your schedule, please bring your concerns to the counseling department during Schedule Pick-Up, and we may be able to help you then. Please keep in mind that, unless there is an error in your schedule, you may not request a change to your schedule until after the third day of school. Once you’ve spent the first three days of school in your schedule, you’ll have two days to request a change. Remember—no change requests can be guaranteed!

I want to change a class. When can I do that?

If there is an error in your schedule when you arrive at Schedule Pick-Up (e.g., multiples of a single class, a required class missing), you can bring that to your counselor’s attention at that time. However, if your schedule simply includes a class you don’t want to take, you need to spend the first three days of school in your schedule as printed. On the third day of school, if you’re still not okay with your classes, you will have a two-day window to request a change, using a form that will be available at that time. Please remember that we can’t guarantee that we’ll be able to accommodate change requests.

As with many things, we don’t yet know what COVID-19’s impact will be on student schedules. If we are back in school in some sort of hybrid model, partially in person and partially online, we will adjust the time requirement so students have a reasonable chance to decide whether they are satisfied with their schedules.

What changes still need to be made to schedules?

There are many changes that are still pending. Here are a few examples:


  • Transcripts from colleges showing completion of spring and summer courses
  • Rosters from colleges showing enrollment in Fall CCP courses
  • Transcripts demonstrating Credit Recovery and Advancement earned
  • Results of assorted placement tests
  • Class size balancing


Please note that there is a ripple effect. Even if none of these situations apply to you directly, they could create openings in the master schedule, allowing other adjustments to be made.

I emailed a teacher to ask about my schedule. Why can’t they help me?

While all our teachers and counselors go above and beyond, please keep in mind that they are not contracted to work during the summer. They are not obligated to watch their email. Additionally, the student enrollment information is literally not visible to teachers in PowerSchool at this time, which makes it very difficult for them to answer you.

Will we be back in person at school in the fall?

At this time, we do not have final guidance from the Governor’s office or the Ohio Department of Education on what the 2020 – 2021 school year will look like. As we get that information, our administrative team will be working carefully to make safe decisions for our school community. We will use all communication tools we have (One Call, email, social media, etc.) to let you know what’s going on.


Summer School/Credit Recovery

I need help with my credit recovery or summer school class. Who can I talk to?

Ms. Smith is the coordinator for all things related to our in-house credit recovery and summer school at TSA. Please contact her at with any questions or concerns.

I’m doing credit recovery/summer school outside of TSA. When do you need my official transcript?

In order to take a failed class out of your schedule for this year, we MUST have your official credit recovery transcript. Please have it sent directly to Mrs. Ford (grades 9 and 10) or Mrs. C-J (grades 11 & 12) by August 1st. Here’s the address:


Ciera Ford or Carlyn Campbell-Johannes

Toledo School for the Arts

333 14th Street

Toledo, OH 43604




I never got the results from my end-of-course exams from last year. Am I going to graduate?

You will receive the results of last year’s testing at Schedule Pick-Up. At that time, you will be notified if you need to retake any tests in order to earn your points for graduation. If you have questions or concerns, please bring them to Schedule Pick-Up.


Please keep in mind that COVID-19 caused a lot of disruptions to testing. As of this writing, we do not have final guidance from the Governor’s office or the Ohio Department of Education on how we will be approaching state testing this year. As we learn more, we will keep you informed.



I’m doing CCP through BGSU, and I need you to order my textbook. How does that happen?

Please send proof of your official enrollment to Mrs. C-J at  Emails and hard copies are acceptable, though emails are preferred during this time of quarantine. She will use that information to order textbooks as soon as she gets back in August. When your book arrives, she will contact you to come pick it up. If we are still in an online environment, we will have textbooks shipped directly to you.

I want to register for another CCP class. How do I do that?

If you want to register for an in-house CCP class, you may still have time (depending on a lot of circumstances that would be too long to outline here). Please talk to Mrs. C-J at Schedule Pick-Up to talk about your specific situation.

If you want to register for a CCP class that is not offered here at TSA, please contact your CCP advisor.

I decided I’m not doing CCP. What do I need to do?

Please send Mrs. C-J an email detailing your decision and reasons for not doing CCP. You will also need to make sure to contact your college and withdraw officially from any classes you may have registered for.


I just graduated, and I need a transcript sent to a college. Who can I contact?

Mrs. Hough will be fulfilling transcript requests over the summer. You may contact her at Please note that she will only be dealing with transcript requests and will not be able to address any other concerns during her very limited summer hours.

I’m a rising senior, and I need to start applying to college. How do I submit a transcript request?

You may find yourself wanting to explore Naviance during the summer before your senior year, and that’s a great idea. Please remember that colleges operate on approximately the same calendar as high schools, so they very rarely set deadlines over the summer. We look forward to helping you navigate the college application process during the school year. Don’t worry about submitting transcript requests now.

I’m a rising senior, and I want to start visiting colleges. How many days do I get?

Due to COVID-19, many colleges are closed to outside visitors. We are reviewing attendance policies, including how many days seniors may take for college visits. The July mailing will have more details regarding this policy.

I can’t get into my Naviance account.

There are several reasons you may not be able to get into your Naviance account. First, make sure you are accessing it using the link on the TSA website’s Student tab, not just Googling “Naviance.”

Make sure you are using your PowerSchool password and school email, without “”—for example, JSmith and Password123. (You may need to reset your password, which you can do from the Naviance login page.)

If that doesn’t work, your password may need to be reset manually. That, unfortunately, will have to wait until the counseling office opens in August. Feel free to send an email request to or, and we will get to it as soon as possible when we return.


I have a question that isn’t addressed here, and I need an answer right away.

Unfortunately, the counseling office is closed between June 12th and August 2nd. If you have a question, please contact the main office, but be aware that you may not get a rapid response. Otherwise, we look forward to seeing you at Schedule Pick-Up! Have a great summer!

CCP Presentation from January 14, 2020


To contact the counseling staff please call 419-246-8732, and use the extensions listed below. To send us a fax, please dial 419-244-3515.

School Counselors

Mrs. Carlyn Campbell-Johannes (11th & 12th Grades)
ext. 319

Ciera Ford (9th & 10th Grades)
ext. 322

Mrs. Stacey Maurer (Middle School)
ext. 131


Support Staff

Mrs. Beth Perry (Administrative Assistant)
ext. 300

Mrs. Janel Hough (Office Assistant, Records)
ext. 308